Patient Rights & Resources

Patient Rights & Resources

KNOWN COUNSELING, PLLC
(214) 810-5921
PO Box 190867, Dallas, TX 75219

Notice of Electronic Disclosure of Protected Health Information: In accordance with Texas Health and Safety Code § 181.154, notice is hereby given that Protected Health Information (PHI) may be electronically disclosed or transmitted by this practice in the lawful course of delivering care, billing, or operations.

You have the right to request and receive a copy of your mental health records. To obtain your record submit a written request to your provider via email, secure portal, or mail. This is in accordance to Texas Health & Safety Code §611.0045 . Your provider has 15 days to respond to your written request according to Texas Health & Safety Code §611.008(a)

Filing a Consumer Complaint:
To file a consumer complaint about mental health services, visit the Texas Office of the Attorney General. texasattorneygeneral.gov/consumer-protection

If you have questions about a licensed professional, or wish to make a complaint contact Texas Behavioral Health Executive Council (BHEC) directly at:

1801 Congress Avenue, Suite 7.300, Austin, Texas 78701
bhec.texas.gov/discipline-and-complaints/
Enforcement@bhec.texas.gov
1-800-821-3205
or by using the council's complaint form